Technical Services
Needs Assessment Survey

Survey methodology

Survey respondents

 Services we provided to survey participants.

Opinions on the current A/V technology in our facility

How did our customers hear about us?

Our User’s preferred method of communication.

Percentage of respondents who have used us to plan an event.

Percentage of respondents who will use us to plan a future event.

Do our users think we’re affordable?

Survey participants who have used Student Technicians.

How Survey participants rate their experience with our Student Technicians.

Were Student Techs able to perform the duties you expected them to?

Were the Student Technicians Dressed appropriately?

Were the Student Technicians courteous and helpful?

Were the Student Technicians on time?

Were the Student Technicians good problem solvers?

The classification of Survey respondents.

Student Groups responding to the survey.

Faculty and Staff presentations we have supported.

Conclusions

Plans & Goals.

Plans & Goals